Access & authentication
Access to Renarra AI is restricted to authorized, named users at partner agencies and organizations. Accounts are provisioned per engagement, and operational functions are scoped to the role and jurisdiction of each user.
Trust Center
Trust, security & privacy.
This page is maintained by Renarra AI to answer common security and privacy questions about the Renarra AI platform. It describes our current practices and is editable project content — not an independent certification or third-party verification.
Security is a shared responsibility: the underlying hosting platform provides infrastructure-level controls, Renarra AI is responsible for application practices, and customers are responsible for the commitments they make to the individuals they serve.
Platform & hosting
Renarra AI is built on the Lovable platform, which provides managed application hosting and a managed backend with row-level access controls. For agencies with strict data-residency or classification requirements, Renarra AI supports on-premise or local AI hosting options.
Data collection & use
Renarra AI collects only the information needed to deliver its anti-trafficking and predator-detection services and to produce lawful, court-ready evidence. Data is used solely for the investigative purposes agreed with each customer and is never sold.
Evidence integrity & chain of custody
Captured interactions are timestamped, IP-attributed, and recorded with blockchain chain-of-custody and authenticated screenshots so evidence packages withstand defense scrutiny. Renarra AI never generates, stores, or transmits CSAM.
Subprocessors & integrations
Renarra AI relies on a limited set of vetted infrastructure and AI providers to operate the platform. We can share the current list of subprocessors with prospective and active customers under a confidentiality agreement.
Retention & deletion
Retention periods are set per engagement to match each agency's legal and evidentiary obligations. Customers may request deletion of project data in accordance with applicable law and the terms of their agreement.
Privacy requests
Individuals and partner organizations can submit privacy-related requests to our team. We respond in line with applicable privacy law and the contractual commitments in place with the relevant customer.
Compliance roadmap
Renarra AI is on an active SOC 2 compliance roadmap. This page describes current practices and goals and is not an independent certification or audit attestation.
Security contact & vulnerability reporting
To report a security concern or potential vulnerability, contact contact@renarra.ai. Please include enough detail for our team to reproduce and assess the issue.